Z-Com R2 Extender Especificaciones Pagina 1

MAY 2002KV6104SA-R2KV6108SA-R2KV6112FA-R2KV6116FA-R2KV6416FA-R2FREE tech support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746.

9CHAPTER 1: Specifications1. SpecificationsCompliance: CE (EN55022 Class A); FCC Part 15 Subpart B Class A,IC Class/classe AStandards: VGA, SVGA, XGA,

10SERVSWITCH™ DUO AND SERVSWITCH™ QUADROIndicators: All front-mounted;(2) Power LEDs, (1) for each power supply;(1) Activity LED for each user port ([

11CHAPTER 1: SpecificationsHumidityTolerance: 5 to 60% noncondensingEnclosure: Steel, aluminum, and plasticPower: From utility-power outlet, through d

12SERVSWITCH™ DUO AND SERVSWITCH™ QUADRO2. IntroductionThe ServSwitch™ Duo and ServSwitch™ Quadro are high-performance keyboard-,video-monitor-, and m

13CHAPTER 2: IntroductionNOTEThe “-R2” versions of the ServSwitch Duo and Duo Extender are verydifferent from the original (non-R2) versions. You can

14SERVSWITCH™ DUO AND SERVSWITCH™ QUADRO• Video channels support Display Data Channel (DDC/DDC1/DDC2) signaling.• The OSD’s position and colors can be

15CHAPTER 2: Introduction2.2 The Complete PackageHere’s what comes with the ServSwitch Duo/Quadro:• (1) Power supply. (If you’d like to use a second,

16SERVSWITCH™ DUO AND SERVSWITCH™ QUADRO2.3 The ServSwitch Duo and Quadro IllustratedFigure 2-1. The front and side panels of the 4- and 8-Port ServSw

17CHAPTER 2: IntroductionFigure 2-3. The rear panel of the 4- and 8-Port ServSwitch Duos.Figure 2-4. The rear panel of the 12- and 16-Port ServSwitch

18SERVSWITCH™ DUO AND SERVSWITCH™ QUADRO2.4 Safety ConcernsAs you prepare to install the ServSwitch Duo/Quadro, please keep these things inmind:• The

1THE SERVSWITCH™ FAMILYWelcome to the ServSwitchTMFamily!Thank you for purchasing a BLACK BOX®ServSwitch™Brand KVM switch! Weappreciate your business,

19CHAPTER 3: Installation3. Installation3.1 What You Will NeedYou’ll need these things to be in place before you can install your ServSwitch Duo/Quadr

20SERVSWITCH™ DUO AND SERVSWITCH™ QUADRO• A suitable mouse driver for your PCs. Supported types are:– PS/2 or RS-232 two-button mouse driver by any ma

21CHAPTER 3: Installation• Where possible, use a single cable of the correct length rather than multipleextension cables. If you must use an extension

22SERVSWITCH™ DUO AND SERVSWITCH™ QUADRO3.4.1 SYSTEMS WITH ASINGLEDUO/QUADRO ANDDIRECTLYATTACHEDUSERSTATIONSMake sure that the ServSwitch Duo/Quadro i

23CHAPTER 3: Installation3.4.2 SYSTEMS WITH ASINGLEDUO/QUADRO AND ADUOEXTENDERNOTEIt’s possible to attach an original (non-R2 model) ServSwitch DuoExt

24SERVSWITCH™ DUO AND SERVSWITCH™ QUADROA sample system using a single Duo and Duo Extender is shown in Figure 3-2.Refer to Section 5.16 for how local

25CHAPTER 3: InstallationThe typical cascade configuration is a logical “inverted tree” with one, two, orthree “layers” of subsidiary Duos/Quadros att

26SERVSWITCH™ DUO AND SERVSWITCH™ QUADRO5 through 8, 9 through 12, and 13 through 16. You could run two cables froman eight-port master Duo to each of

27CHAPTER 3: InstallationNOTEYou can include original (non-R2) ServSwitch Duos, ServSwitchWizards, ServSwitch Wizard LPs, and ServSwitch Wizard Pros i

28SERVSWITCH™ DUO AND SERVSWITCH™ QUADROAs mentioned earlier, you can run sets of cascade links between Duos/Quadros inorder to support full access to

2SERVSWITCH™ DUO AND SERVSWITCH™ QUADROTRADEMARKS USED IN THIS MANUALBLACK BOX and the logo are registered trademarks, and ServSwitch,ServSwitch Duo,

29CHAPTER 3: InstallationFigure 3-5 shows a full-blown cascaded system, including some of the groupnumbering. Note that unless the distribution of CPU

30SERVSWITCH™ DUO AND SERVSWITCH™ QUADROFigure 3-6. A sophisticated cascaded Quadro system with twoBoth masters have users on all four user ports. Onl

31CHAPTER 3: Installationmasters at two different sites crosslinked with Duo Extenders.Duo Extenders ongroups 25 and 26(CPU ports 9through 12)Site 2Ex

32SERVSWITCH™ DUO AND SERVSWITCH™ QUADRO3.4.4 PREMIUMKVM CABLES, SERVSWITCHEXTENDERS, ANDPC/AT ADAPTERSThe Premium KVM Cables come in two types: User

33CHAPTER 3: InstallationFigure 3-7. The Premium KVM cables.To connect computers with serial mouse ports and/or PC/AT style keyboardports, you’ll need

34SERVSWITCH™ DUO AND SERVSWITCH™ QUADRO3.5 Powering the Duo/QuadroNOTEBefore powering on the Duo/Quadro, make sure that the two positionsof the DIP s

35CHAPTER 4: Configuration4. ConfigurationTo configure your ServSwitch Duo/Quadro system, you’ll need to configure firstthe attached PCs, as directed

36SERVSWITCH™ DUO AND SERVSWITCH™ QUADROStep 2: Create an ADMIN (administration) account passwordThe ServSwitch Duo/Quadro has a fixed user account th

37CHAPTER 4: Configuration4.3 Enabling Password SecurityThe ServSwitch Duo/Quadro can be operated with or without security enabled.With no security, a

38SERVSWITCH™ DUO AND SERVSWITCH™ QUADRO4.4 Setting an ADMIN PasswordThe ServSwitch Duo/Quadro supports up to 16 user profiles. The Duo’s/Quadro’ssyst

3FCC/IC STATEMENTSFEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADARADIO-FREQUENCY INTERFERENCE STATEMENTSThis equipment generates, uses, and can

39CHAPTER 4: Configuration4.5 Creating and Editing User AccountsTo create user accounts:1. Make sure that you are logged on as the ADMIN user.2. At th

40SERVSWITCH™ DUO AND SERVSWITCH™ QUADRO4.6 Creating and Editing Computer NamesComputer names provide a very convenient way of selecting and identifyi

41CHAPTER 4: Configuration4.6.1 THEBASICPROCEDURESTo create computer names, take these steps:1. Make sure that you are logged on as the ADMIN user.2.

42SERVSWITCH™ DUO AND SERVSWITCH™ QUADRO4.6.2 CREATINGENTRIES FORCOMPUTERSATTACHED TO ACASCADEDDUO/QUADROSYSTEMAs described in Section 3.4.3, you can

43CHAPTER 4: ConfigurationFigure 4-1. A sample cascaded Duo/Quadro system and its CPU numbering.MasterQuadroLayer 2QuadroLayer 2QuadroLayer 3QuadroLay

44SERVSWITCH™ DUO AND SERVSWITCH™ QUADRO4.7 Setting the SETUP OPTIONS and GLOBAL PREFERENCESThe SETUP OPTIONS and GLOBAL PREFERENCES are operating par

45CHAPTER 4: Configurationunderstand, because all of the menus will be in that language and you might find itdifficult to reselect your desired langua

46SERVSWITCH™ DUO AND SERVSWITCH™ QUADRO4.7.5 EXCLUSIVEUSEAccessed through: SETUP OPTIONSPossible settings: ALLOWED (factory default), DISABLEDIn norm

47CHAPTER 4: Configuration4.7.7 MOUSESWITCHINGAccessed through: GLOBAL PREFERENCESPossible settings: ENABLED (factory default), DISABLEDAs with the va

48SERVSWITCH™ DUO AND SERVSWITCH™ QUADRO4.7.9 AUTOSCANMODEAccessed through: GLOBAL PREFERENCESPossible settings: SCAN LIST (factory default), ACTIVE P

4SERVSWITCH™ DUO AND SERVSWITCH™ QUADROEUROPEAN UNION DECLARATION OF CONFORMITYThis equipment has been tested and found to comply with the limits for

49CHAPTER 4: Configuration4.7.11 OSD DWELLTIMEAccessed through: GLOBAL PREFERENCESPossible settings: 1 SECOND; 2 SECONDS (factory default); 3, 5, and

50SERVSWITCH™ DUO AND SERVSWITCH™ QUADRO4.7.13 RS-232 MOUSETYPEAccessed through: GLOBAL PREFERENCESPossible settings: INTELLIMOUSE (factory default),

51CHAPTER 5: Operation5. OperationThis chapter explains how to operate the ServSwitch Duo/Quadro. Please read thischapter carefully before starting to

52SERVSWITCH™ DUO AND SERVSWITCH™ QUADROFigure 5-1. The meaning of the COMPUTER 7-segment LED.DISPLAYED ON“COMPUTER” LED:Computer channelnumber, stead

53CHAPTER 5: Operation5.2 Selecting Computers with the Front-Panel PushbuttonsThe ServSwitch Duo’s/Quadro’s front-panel pushbuttons and LED indicators

54SERVSWITCH™ DUO AND SERVSWITCH™ QUADRO5.3 Logging Onto the Duo/Quadro SystemIf password security has been turned on the ServSwitch Duo/Quadro system

55CHAPTER 5: Operation5.5 Keyboard Hotkey CommandsYou can control many of the functions of the ServSwitch Duo/Quadro—includingselecting and autoscanni

56SERVSWITCH™ DUO AND SERVSWITCH™ QUADRO• You can use {hotkeys} + {port number} to select a computer channel on asingle (non-cascaded) Duo/Quadro:If t

57CHAPTER 5: Operation• {Hotkeys} + [A] causes the Duo/Quadro to begin autoscanning its computerchannels (that is, briefly displaying each channel’s v

58SERVSWITCH™ DUO AND SERVSWITCH™ QUADROExamples of common hotkey commands (assuming the hotkeys are [Ctrl] and [Alt]):• To select channel 2:Press and

5NOM STATEMENTNORMAS OFICIALES MEXICANAS (NOM)ELECTRICAL SAFETY STATEMENTINSTRUCCIONES DE SEGURIDAD1. Todas las instrucciones de seguridad y operación

59CHAPTER 5: Operation5.6 Selecting Computers with the MouseYet another convenient way to select CPU channels on the ServSwitch Duo/Quadro is by using

60SERVSWITCH™ DUO AND SERVSWITCH™ QUADRO5.7 Re-Enabling a Disconnected PS/2 MouseIf you accidentally disconnect a user station’s PS/2 mouse from the S

61CHAPTER 5: Operation5.8 Hot-Plugging Devices Into the ServSwitch Duo/Quadro and Re-EnablingDisconnected CPU PS/2 Mouse PortsWe suggest that you turn

62SERVSWITCH™ DUO AND SERVSWITCH™ QUADROTo restore lost mouse movement on a CPU connected to the Duo/Quadro:1. Select the CPU that has lost its mouse

63CHAPTER 5: Operation5.9 Resetting the Keyboard and MouseYou can have the ServSwitch Duo/Quadro perform a complete power-off reset ofany user station

64SERVSWITCH™ DUO AND SERVSWITCH™ QUADRO5.10 Switching Channels by Sending RS-232 DataNOTEThis type of switching is intended for use in fully automate

65CHAPTER 5: Operation5.11 Selecting Computers Using the On-Screen MenuYou can conveniently select computers by name using the ServSwitch Duo’s/Quadro

66SERVSWITCH™ DUO AND SERVSWITCH™ QUADROWhen the menu first appears, a set of default names will be listed. You willprobably want to change these name

67CHAPTER 5: OperationTo access a computer, first place the highlight bar over its name using the up-and down-arrow keys ([↑] and [↓] on the main part

68SERVSWITCH™ DUO AND SERVSWITCH™ QUADRO• To select “video only” access, press [Ctrl] + [Enter] or [Ctrl] + [Return] (youcan use either left- or right

6SERVSWITCH™ DUO AND SERVSWITCH™ QUADRO12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarizacióndel equipo no sea eliminada.

69CHAPTER 5: OperationIf you have many connected computers, you can do an alphabetic search of thelist of computer names by pressing [F3] and then ent

70SERVSWITCH™ DUO AND SERVSWITCH™ QUADRO5.12 The Reminder BannerNormally the ServSwitch Duo/Quadro will display a discreet computer-namereminder banne

71CHAPTER 5: Operation5.13 Setting the USER PREFERENCESThe USER PREFERENCES are system operating parameters that areindependently selectable for each

72SERVSWITCH™ DUO AND SERVSWITCH™ QUADRO5.13.4 SCREENSAVERTYPEAccessed through: USER PREFERENCESPossible settings: BLANK, MOVING DOT (factory default)

73CHAPTER 5: Operation5.15 Querying the Routing StatusIt’s sometimes useful to know which KVM consoles are connected to whichcomputers with which type

74SERVSWITCH™ DUO AND SERVSWITCH™ QUADRO5.16 Local/Remote Access Sharing in an Extended Duo/Quadro SystemUser port #1 on ServSwitch Duos and user port

75CHAPTER 5: Operation5.17 Testing Link Cables in a Cascaded Duo/Quadro System with GroupedLinksAs described in Section 3.4.3, multiple ServSwitch Duo

76SERVSWITCH™ DUO AND SERVSWITCH™ QUADRO5.18 Resetting to Factory Defaults (If ADMIN Password Lost, Etc.)In some cases it might be necessary to comple

77CHAPTER 5: Operation5.19 Saving and Restoring the Computer/User Configuration to and from anExcel Compatible FileThe ServSwitch Duo/Quadro can store

78SERVSWITCH™ DUO AND SERVSWITCH™ QUADRO5. Press [Enter] or [Return] to view the FUNCTIONS menu.6. Use the arrow keys to place the highlight bar over

7TABLE OF CONTENTSContentsChapter Page1. Specifications ...

79CHAPTER 5: Operation5.19.3 RESTORING THECONFIGURATIONTo restore the saved/edited menu names and configuration settings from the PC tothe Duo/Quadro,

80SERVSWITCH™ DUO AND SERVSWITCH™ QUADRO5.20 Upgrading the Duo’s/Quadro’s FirmwareBecause the ServSwitch Duo/Quadro stores most of its firmware (its “

81CHAPTER 5: OperationTake these steps:1. C all Black Box Tech Support and follow their instructions to download thenecessary files for the upgrade on

82SERVSWITCH™ DUO AND SERVSWITCH™ QUADRO3. Run the serial cable from the host PC’s serial port to the DB9 femaleCOMM port on the rear panel of the Duo

83CHAPTER 5: Operation7. Run the SSDUO.EXE firmware-upgrade program that you downloaded instep 1, using the .DAT file that you downloaded in that step

84SERVSWITCH™ DUO AND SERVSWITCH™ QUADRO6. Troubleshooting6.1 Things to TryThis section suggests possible answers for a number of problems that people

85CHAPTER 6: TroubleshootingProblem:Your keyboard does not function or functions only intermittently. The Num LockLED does not always light when the N

86SERVSWITCH™ DUO AND SERVSWITCH™ QUADROProblem:Compaq MX11800 model integrated keyboard and mouse only: The mouse consistentlyfails to boot when the

87APPENDIX A: Cable GuidelinesAppendix A: Cable GuidelinesIMPORTANT NOTEThe maximum supported cable lengths vary widely between devices andcables. It

88SERVSWITCH™ DUO AND SERVSWITCH™ QUADROKeyboard- and PS/2 mouse-extension cabling:6-pin mini-DIN male to 6-pin mini-DIN male with all lines pinned st

8SERVSWITCH™ DUO AND SERVSWITCH™ QUADROContents (continued)Chapter Page5. Operation ...

89APPENDIX A: Cable GuidelinesFigure A-1. The RS-232 mouse adapter’s pinout.Figure A-2. The pinout of the COMM port.6-pin mini-DIN attaches to Duo/Qua

90SERVSWITCH™ DUO AND SERVSWITCH™ QUADROAppendix B: Rackmounting the Duo/QuadroIf you want to mount the ServSwitch Duo/Quadro, use the included rackmo

91APPENDIX B: Rackmounting the Duo/QuadroFigure B-1. Rackmounting a 4- or 8-Port Duo.Figure B-2. Rackmounting a 12- or 16-Port Duo or a Quadro.

92SERVSWITCH™ DUO AND SERVSWITCH™ QUADRODISCLAIMERSWhile every precaution has been taken in the preparation of this manual, neitherthe manufacturer no

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JANUARY 2001ACS235AACS236ARGB21FIBER KVMEXTENDERPowerRemoteUnitFREE tech support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746.